Unemployment Claims Management Services

Initial Claims

• Secure address of record with State Workforce Agencies
  • This will direct all claims, decisions, etc. to EverythingHR
• Manage unemployment activity via our EdgeWise paperless claims management system
• Communicate immediately with Client to gather separation information as appropriate
• File detailed, accurate, and timely protests with appropriate state offices
• Contact Client immediately with state adjudicator questions for additional information
• Send Decision letter to Client with the final status of each claim that is protested

Appeals

• Consult with Client in regards to filing an appeal should claim not be won at initial level
• File the appeal with state offices upon Client’s direction
• Upon request of client (and for an additional charge per unemployment hearing)
  • Conduct pre-hearing conferences with Client, prepping witnesses for the hearing
  • Represent our Client at the hearing with the state, conduct a post hearing review
• If we lose at the Hearing level, discuss prospects for secondary appeal with Client
• Upon request of client (and for an additional charge per board level appeal)
  • File secondary appeal at Client’s request, includes the written Board Brief filed at the state

Auditing of Benefits & Charges

• Auditing all benefits paid out from Client account back to specific claims in EdgeWise
• Recovering on behalf of Client overpayments or other errors made by the state

Note:  the national average of mistakes made by states in payments on unemployment claims is over 9%!

Reporting

• Client will receive comprehensive, detailed quarterly reports on all claims activity
• Data is sorted by State UI account for further analysis

Annual Tax Analysis  

• Perform an audit of Client’s unemployment tax rates calculated annually by the states for each SUTA (State Unemployment Tax Account) number
• In states that allow them, perform a voluntary contribution analysis to determine opportunity for further savings and make recommendations

Need UI assistance? Fill out the form below and we will contact you within 1-2 business days.
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