Unemployment Claims Management Services

| 07/25/2017 |

Initial Claims

Secure address of record with State Workforce Agencies
- This will direct all claims, decisions, etc. to EverythingHR
Manage unemployment activity via our EdgeWise paperless claims management system
Communicate immediately with Client to gather separation information as appropriate
File detailed, accurate, and timely protests with appropriate state offices
Contact Client immediately with state adjudicator questions for additional information
Send Decision letter to Client with the final status of each claim that is protested

Appeals

Consult with Client in regards to filing an appeal should claim not be won at initial level
File the appeal with state offices upon Client’s direction
Upon request of client (and for an additional charge per unemployment hearing)
- Conduct pre-hearing conferences with Client, prepping witnesses for the hearing
- Represent our Client at the hearing with the state, conduct a post hearing review
If we lose at the Hearing level, discuss prospects for secondary appeal with Client
Upon request of client (and for an additional charge per board level appeal)
- File secondary appeal at Client’s request, includes the written Board Brief filed at the state

Auditing of Benefits & Charges

Auditing all benefits paid out from Client account back to specific claims in EdgeWise
Recovering on behalf of Client overpayments or other errors made by the state

Note: the national average of mistakes made by states in payments on unemployment claims is over 9%!

Reporting

Client will receive comprehensive, detailed quarterly reports on all claims activity
Data is sorted by State UI account for further analysis

Annual Tax Analysis

Perform an audit of Client’s unemployment tax rates calculated annually by the states for each SUTA (State Unemployment Tax Account) number
In states that allow them, perform a voluntary contribution analysis to determine opportunity for further savings and make recommendations

Need UI assistance? Fill out the form below and we will contact you within 1-2 business days.
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